Mystery Shopping in the Middle East
Mystery shopping measures the quality of customer service within organisations from the viewpoint and experience of a customer. The method is simple; mystery shoppers interact with businesses as normal customers and then report back on the experience. Ethos provides comprehensive reporting within 24-48 hours of the mystery shopping activity.
Our database of mystery shoppers is vibrant and covers all types/categories of potential customers an organisation can come across. Continual investment in the latest communication technologies, coupled with over five years of know-how, means working with Ethos Consultancy is a satisfying and rewarding experience.
Ethos Consultancy performs mystery shopping in Dubai, Abu Dhabi and across the Middle East.
Mystery Shopping Options
Mystery Shopping is essential if an organisation is to achieve customer service excellence. We strongly believe you cannot achieve excellence unless you see from the customer’s eyes. Learn about Mystery Shopping.
Customer service needs to be seen through the eyes of all types of customers. We have mystery shopping jobs in Dubai, Abu Dhabi and across the Middle East. Do you think you have what it takes? Become a Mystery Shopper.

Recommended Employer of the Year Award 2009